Charging and power issues
Everything you need to know to get going with charging and power issues
By Billy1 author11 articles
Pearl II screen is blankHow to resolve a blank or unresponsive Pearl II screen, including powering on and restarting the device.
Rio device isn't chargingOverview of common causes for a Rio device not charging, including connection issues and cradle indicators.
Unable to turn Pearl+ after chargingI have charged my Pearl + but the device isn't turning on.
Pearl+ device isn't chargingWhat to do if your device is not charging.
Oysta Lite device doesn’t chargeWhat to do if your Oysta Lite device does not charge.
Oysta watch doesn’t chargeWhat to do if your Oysta watch does not charge.
OystaCare watch doesn’t chargeWhat to do if your OystaCare watch does not charge.
Pearl II device doesn’t chargeGuidance on common reasons a Pearl II device may not charge, including charger alignment and power connection.
Pearl+ device doesn’t chargeWe explain what to do if your Pearl+ device does not charge.
Rio cradle shows an orange LEDWe explain what to do if the Rio cradle shows an orange LED.
Device is not communicating with the platformI have performed an SOS test and the call has gone through but it's still not showing on the platform.