Charging and power issues
Everything you need to know to get going with charging and power issues
By Billy1 author11 articles
- Pearl II screen is blankHow to resolve a blank or unresponsive Pearl II screen, including powering on and restarting the device.
- Rio device isn't chargingOverview of common causes for a Rio device not charging, including connection issues and cradle indicators.
- Unable to turn Pearl+ after chargingI have charged my Pearl + but the device isn't turning on.
- Pearl+ device isn't chargingWhat to do if your device is not charging.
- Oysta Lite device doesn’t chargeWhat to do if your Oysta Lite device does not charge.
- Oysta watch doesn’t chargeWhat to do if your Oysta watch does not charge.
- OystaCare watch doesn’t chargeWhat to do if your OystaCare watch does not charge.
- Pearl II device doesn’t chargeGuidance on common reasons a Pearl II device may not charge, including charger alignment and power connection.
- Pearl+ device doesn’t chargeWe explain what to do if your Pearl+ device does not charge.
- Rio cradle shows an orange LEDWe explain what to do if the Rio cradle shows an orange LED.
- Device is not communicating with the platformI have performed an SOS test and the call has gone through but it's still not showing on the platform.