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Adding service user to portfolio

How to add a service user to a portfolio, including required permissions and what to do if you’re unable to complete the action.

Written by Billy Dilks

How to add a service user to portfolio

  1. Check what user role you are set up for (must be a minimum of Administrator to be able to add service users.)

  2. Select organisation tab, then select service users.

  3. Click 3 dot icon in the top right corner, then select add service user

  4. Fill in the required information including what portfolio the user should be assigned to.

What to do if unable to add user

  • Please raise a new case online and reference the title of this article.

  • Confirm your name, what your user role profile is and what portfolio you are trying to assign.

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