HSC – Tech Enabled Care

Please raise a <b><a href="https://accessgroup.my.site.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a></b> online and reference the title of this article.

Please include the serial number of the Memo-Hub.

Confirm the type of sensor you are experiencing the issue with  (e.g bed pad, panic button, door sensor etc). 

- Please raise a <b><a href="https://accessgroup.my.site.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a></b> online and reference the title of this article.
- Please include the serial number of the Memo-Hub.
- Confirm the type of sensor you are experiencing the issue with  (e.g bed pad, panic button, door sensor etc). 

In this article, we explain what to do if a sensor is triggering the ARC alarm when testing.

Sensor triggering ARC alarm when testing

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