Phone numbers in the Handle Events table are now clickable. Simply click a phone number to initiate a call through your VoIP application (such as Microsoft Teams or your organisation's telephony system).

This improvement helps control room operators respond faster during time-critical situations by eliminating the need to manually copy and dial phone numbers.

A new dashboard widget provides visibility into bulk device operations performed on your account. You can now view the history of batch operations, see per-device status details, and export reports.

Features include:

• View operation history with status and timestamps

• Expand rows to see per-device details

• Filter by operation type and status

• Export reports to CSV or email

New IntelliCare users now automatically receive a welcome email when their account is created. The email includes their account username, instructions to set their password, and support contact information.

This feature also works for bulk user imports — each successfully created user receives their own welcome email.

• Performance enhancements to background data processing services

• Framework updates to improve application stability and security

These features are available immediately after your system is updated to V3.8.0.

To view batch operation history:

1. Add the "Batch Operations" widget to your dashboard

2. Select an entity from the tree

3. Expand rows to see per-device details

4. Use filters to find specific operations

Contact your system administrator or the Access Support team if you have questions about these new features.