Suspend service users with predefined reasons: Holiday, Hospital, Hospice, Family Visiting, Respite, Devices Awaiting Collection, or custom reasons

Set optional end dates for automatic monitoring resumption

View complete suspension history for each service user

System automatically creates care notes documenting all suspensions

New suspension dialogs in patient overview for quick access

Edit existing suspensions without creating duplicate records

Filter and manage suspended users across your organisation

Clear visual indicators showing suspension status and reason

Suspension status displayed on service user menu page

Shows suspension reason (e.g. "Suspended: Holiday")

Quick reference without opening full service user details

When monitoring resumes, system enters 7-day learning period

"Learning Behaviour" indicator appears to set expectations

Analytics models re-establish baseline patterns before alerting

Ensures accurate monitoring after periods away

Rules and smart alerts are not processed

System events are suppressed - (Handle events feature needs to be enabled)

Service user removed from priority triage lists

All existing device connections maintained

Requires administrator access to suspend/unsuspend service users

Audit trail tracks who suspended and unsuspended each service user

Event modals now show location information when GPS data is available

Interactive map centered on service user's location with accuracy radius

Real-time zoom and pan controls

Address and coordinates displayed as tooltip

"Location data not available" message with explanation when GPS unavailable

"Refresh Location" button for supported devices